Terms of Service

This site is operated by us. The present general conditions of sale apply to all the orders placed with the website for the whole of the articles and services proposed by this website by natural persons not business persons. Consequently, the fact for any person ordering a product offered on sale on the Internet site of this website implies full and complete acceptance of these general conditions of sale that the Customer recognizes having been aware of before his order.

This website reserves the right to modify at any moment the present general sales conditions. Nevertheless, the General Sales Conditions applicable to the order placed by a Customer on the Site of this website are those accepted by the Customer at the time of placing the order.

INTEGRALITY

The present General Conditions define the entirety of the obligations of the various parties. In this sense, the Customer is considered to accept without reserve the entirety of the provisions envisaged under these general sales conditions. This website is for its part committed to respecting its role of retailer within the framework of the aforesaid conditions.

OBJECT

The present General Conditions have the aim of defining the rights and obligations of the various parties within the framework of the online sale of goods and services proposed by the website to the Customer, from the order to the delivery, including payment and the use of services made available by this website.

FIELD OF APPLICATION

The present General Conditions govern the sale of the products on the day of the placing of the order by the customer. They apply to all modes of placing of orders proposed by this website.

ACCEPTANCE OF THE CONDITIONS BY THE CUSTOMER

The present Conditions can be read directly on this website. On simple request of the Customer, they can also be sent by electronic mail.

The act of the Customer's ticking the box "I accept the general sales conditions", before proceeding to secure payment, constitutes an irrevocable acceptance which can only be called into question in the extreme cases.

FOLLOWING OF THE ORDER

The Customer can at any moment check the status of his order by consulting the heading "My account" on this website. This following of the order makes it possible for the Customer to know the stage of processing of his order, but also the stage of sending or delivery of his parcels. This last following of delivery is carried out with the deliverers' Internet interface. This website thus cannot be held accountable for the unavailability or errors that may affect the information supplied by its transporters. This website endeavors nevertheless to make this information as clear as possible and to make the transport as reliable as possible with its transporters. The Customer can at any moment contact the sales department of this website in order to be informed of the stage of his order.

PROOF OF THE ORDER

The computerized registrations, preserved in the information processing systems of this website under reasonable conditions of security, will be regarded as the evidence of the communications, the orders and the payments that have taken place between the parties.

The filing of the purchase orders and the invoices is carried out on a reliable and durable support which can be produced as proof.

INFORMATION ON THE PRODUCTS

CHARACTERISTICS OF THE PRODUCTS

The information, characteristics, photographs and graphics presented on the sites or in the emails sent by us are given only on a purely indicative basis and for the major part are given by the suppliers. In particular, the difference in perception of the forms and the colors between the photographs or graphics presented and the products cannot engage the responsibility of this website. This website will make its best efforts to ensure that the photographic representation of the products on this website is as faithful as possible. It is nevertheless possible that the perception of the products does not correspond completely to the products. The products are sometimes presented in photographs with other products. The description will mention what does or does not form part of the product.

This website will not accept any responsibility for any indirect loss connected to present facts, in particular, with regards to a trading loss, loss of profit, loss of opportunity, damage or expenses, which may occur because of the purchase of the products. This website cannot be held responsible for any losses of data, files or of the damage defined in the preceding paragraph.

AVAILABILITY OF THE PRODUCTS

This website is committed to delivering the orders received only within the limit of the stocks of the product available or within the limit of the stocks available from its suppliers. In the absence of availability of a product or products, this website is committed to informing the Customer as quickly as possible.

Delivery times indicated in the product page details are estimated times when the product(s) are not available in this website stocks. They may thus be susceptible to variations for which the Customer will be informed by this website in his order confirmation in the event of a minor delay or by email in the case of a more prolonged delay.

This website cannot be held accountable for the non-fulfillment of an agreed contract in the case of the product being out-of-stock or unavailable, of causes beyond control, of disruptions caused by partial or all-out strikes, in particular of transport, communications, flooding and fires.

PACKAGING

The products are packaged so as to respect the standards of transport in force, and to ensure an optimal protection of the products during their delivery. It is requested from the Customer to respect these same standards in the case of a product being returned because of after-sales service or for reasons of suitability. Any damage noted to a product arising from the product not being repackaged properly may lead to an only partial refund, or no refund in the event of the impossibility of resale or in the event of a technical problem indicated having been worsened.

DAMAGED PARCELS

The Customer must inspect the state of the parcel in the presence of the transporter and note any reserves necessary on the delivery slip in the event of partial or total deterioration. In the absence of noting such points, the product is considered to be accepted by the Customer and cannot be the subject of any dispute concerning its delivery. The Customer must notify this website by email so that this website can take the necessary measures as quickly as possible.

FORCE MAJEURE

Neither of the two parties will have failed in its contractual obligations, insofar as their execution is delayed, blocked or prevented by circumstances beyond their control.

Force majeure or circumstances beyond control will be regarded as that which are external to the two parties, unforeseeable, inevitable, independent of the will of the parties, and which could not be prevented by them, despite all reasonably possible efforts.

The party affected by such circumstances will warn the other party within ten working days from the date on which the first party will have learnt of it.

The two parties will communicate with each other within a month, except if this is impossible due to force majeure, to examine the situation and reach agreement on the conditions under which the execution of the contract will be continued.

If the force majeure case is of duration greater than three months, the present general conditions can be cancelled by the injured party.

Force majeure, will be considered to include the following:

all-out strikes or partial ones, external or within the company, a blockage of supplies or transport for whatever reason, legal or governmental restrictions, computer breakdowns, earthquakes, fires, storms, floods, lightning, - breakdown of telecommunications or network works not under control of the Customer.

This website uses data acquisition systems such as cookies. Cookies are a computer file stored on the hard disk of the user's computer. Cookies make it possible to announce a preceding visit of the user on the site and to connect the user to his personal data left on the site, in particular in reference to his orders in course.

INTELLECTUAL PROPERTY

The entirety of the contents (texts, comments, works, illustrations, images, videos, graphics, sounds including underlying technologies used) posted on this site is reserved under copyright and intellectual property rights for the whole world. Any other use may constitute pirating and be sanctioned by the law covering intellectual property, except in the case of preliminary authorization by this website. Any total or partial reproduction of the website catalogue is strictly prohibited.

Any person having an Internet site wishing to place on his site a simple link directly to this website must request authorization. An authorization given by this website will not constitute an implicit agreement of affiliation and will not be in any case given on a permanent basis.